As an emerging new brand, oldmoneycollection.com® values authenticity and transparency in all customer interactions.
We conduct business under the legal name oldmoneycollection®, operating customer service teams out of the state of Texas and Arizona.
It is essential to note that we DO NOT sell mens apparel and we are NOT affiliated with any other entities, including: old-money, old money, old money clothes, old money outfits, old money aesthetic, old money brand, old money women or old money collective.
Our client services are based in El Paso, Texas and Tucson, Arizona.
Our designs are dispatched from artisans globally, including Texas, California & New York. This boosts our logistics prowess and enhances distribution efficiency, particularly enabling better customer service across various regions.
We want to be clear: we will always prioritize delivering a flawless product over hitting a specific timeline. While we are confident in our schedule, we believe in transparency. Your trust and complete satisfaction are always our top priority. The shipping and delivery timeline for our collection is influenced by the intricacy and detail of each design. Since production on your piece begins the moment your order is processed, the time required for shipping can vary between 2-5 weeks based on factors such as hand appliqués, design complexity, and overall detailing. Each creation is unique, and we make every effort to ensure that every element meets our high standards of craftsmanship. Thank you for your understanding as we bring your exquisite design to life! (please note: estimated timeframes are provided during checkout.)
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. To initiate a return, please log into My Account.
To track your order please follow the link: Track My Order.
